Outstanding locations for core services

Locations can receive outstanding ratings for quality domains (safe, effective, caring, responsive and well-led, and overall), for their overall service and for core services. It is therefore possible for a location to receive several outstanding ratings.

A total of 1,848 outstanding ratings have been awarded to 443 locations run by 304 independent sector provider groups for different aspects of care.

When we look at those groups that have the most locations with at least one outstanding rating, we see evidence of high-quality service spread across the group, not just concentrated in a small percentage of locations. For example, the top ten providers by number of locations with at least one outstanding rating have on average over nine locations with outstanding ratings, which averages at 32% of those groups’ locations.

Of these, two organisations have 70% of their estate with at least one outstanding rating. This suggests that with the right approach, outstanding care is something that can be achieved with a significant degree of consistency.