On Thursday 15 May 2025, IHPN and the Care Quality Commission will host their sixth annual Patient Safety Conference, in collaboration with the Health Services Safety Investigation Body (HSSIB).
This event aims to bring together patient safety experts, regulators, senior clinical leaders, and patient representatives, all focused on enhancing safety across the healthcare system.
The theme for this year’s conference, “Patient Safety in a Changing Healthcare Landscape,” will explore the evolving challenges and opportunities in patient safety, providing insights and strategies to improve care quality in an ever-changing environment. Afternoon sessions will be supported by HSSIB and member organisations, offering deeper exploration of safety investigations and system improvements.
When?
Thursday 15th May 2025
Where?
Central London
Programme
| 09:30 – 10:00 | Registration, coffee and networking |
| 10:00 – 10:10 | Chair’s welcome Dr Howard Freeman, Clinical Director, IHPN |
| 10:10 – 10:30 | A personal view Patient voice (TBC) |
| 10:30 – 11:00 | Patient safety in a changing quality and safety environment Sir Julian Hartley, Chief Executive, CQC |
| 11:00 – 11:20 | Keynote address Rosie Benneyworth, Interim Chief Executive, HSSIB |
| 11:20 – 11:40 | Listening to Patients Professor Henrietta Hughes, Patient Safety Commissioner for England |
| 11:40 – 12:00 | Panel session: “How might independent sector providers continue to improve the safety and quality of services to patients during such a significant time of change?“ |
| 12:00 – 13:00 | Lunch and networking |
| 13:10 – 13:30 | 25 years of Healthcare Inquiries – themes, challenges and breaking the cycle Ian Cooper, Partner, Capsticks |
| 13:40 – 14:20 | Breakout sessions 1. The impact of staff fatigue on patient safety Speakers: Clare Crowley, Senior Investigator HSSIB Marsha Jadoonanan, Head of Patient Safety and Learning, HCA Healthcare 2. How do digital systems impact patient safety Speakers: Freya Durrant, Safety Investigator, HSSIB Jo Dickson, Chief Clinical and Quality Officer / Clinical Director, Ramsay Healthcare 3. Applying a trauma informed approach to patient safety investigations Speakers: Gemma Bond, Director of Nursing and Quality, PHL Group Kathryn Whitehill, Deputy Director of Investigations, HSSIB Nichola Crust, Senior Safety Investigator, HSSIB |
| 14:20 – 14:40 | Refreshments and networking |
| 14:40 – 15:20 | Breakout sessions 1. The impact of staff fatigue on patient safety Speakers: Clare Crowley, Senior Investigator HSSIB Marsha Jadoonanan, Head of Patient Safety and Learning, HCA Healthcare 2. How do digital systems impact patient safety Speakers: Freya Durrant, Safety Investigator, HSSIB Jo Dickson, Chief Clinical and Quality Officer / Clinical Director, Ramsay Healthcare 3. Applying a trauma informed approach to patient safety investigations Speakers: Gemma Bond, Director of Nursing and Quality, PHL Group Kathryn Whitehill, Deputy Director of Investigations, HSSIB Nichola Crust, Senior Safety Investigator, HSSIB |
| 15:30 – 15:50 | Panel session |
| 15:50 – 16:00 | Summary and close Dr Howard Freeman, Clinical Director, IHPN |
| 16:00 | Networking and refreshments |
Keynote speakers
Dr Rosie Benneyworth
Chief Executive, HSSIB
Sir Julian Hartley
Chief Executive, CQC
Professor Henrietta Hughes OBE
Patient Safety Commissioner for England
Confirmed speakers
Ian Cooper, Partner, Capsticks
Clare Crowley, Senior Investigator HSSIB
Dawn Hodgkins, Director of Regulation IHPN
Dr Howard Freeman, Clinical Director, IHPN
Freya Durrant, Safety Investigator, HSSIB
Gemma Bond, Director of Nursing and Quality, PHL Group
Jo Dickson, Chief Clinical and Quality Officer / Clinical Director, Ramsay Healthcare
Kathryn Whitehill, Deputy Director of Investigations, HSSIB
Marsha Jadoonanan, HCA Healthcare
Nichola Crust, Senior Safety Investigator, HSSIB
Partners and exhibitors
Main sponsor:
Exhibitors:
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