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New animation launched to help patients navigate private healthcare

Date of publication: 28th Mar 2022

Categories: Latest news

In response to the growing numbers of people looking to pay privately for healthcare, the Independent Healthcare Providers Network (IHPN), have launched a new animation to help patients navigate private healthcare and set out what options are available to them.

Recent polling conducted by Savanta Comres for IHPN has found that around half (48%) of people agree that they would consider private healthcare if they needed treatment, with over one in five people (21%) saying that they are likely to use private healthcare in the next 12 months.

However despite rising interest in private healthcare, polling by Savanta Comres found that a significant proportion of the public is unsure of how to access or pay for private healthcare. Over one in three people (37%) are not aware that it is possible to “mix and match” private and NHS healthcare (e.g. paying privately for a scan and then having an operation through the NHS); with two in five people (39%) not being aware that it is possible to speak to your GP about accessing private healthcare.

In light of this research, the IHPN have therefore teamed up with the Patients Association to develop a new animation and a leaflet for the public to better understand how to get and pay for private healthcare including:

  • how to access private healthcare;
  • mixing and matching NHS and private healthcare;
  • how to choose a private doctor or healthcare provider; and
  • how to pay for private healthcare

The animation will be promoted by members of IHPN who deliver both NHS and privately funded patient care, and IHPN and the Patients Association are also encouraging patients to make use of the Care Quality Commission (CQC) and Private Healthcare Information Network (PHIN) websites, which provide further details on the quality and safety of independent healthcare providers across England.

David Hare, Chief Executive of the Independent Healthcare Providers Network (IHPN) said:

“With increasing numbers of people choosing to pay privately for healthcare – including those who would never have previously considered doing so – it’s vital that the public have access to simple, impartial information on the basics of how private healthcare works and what options are available to them.

“We are therefore delighted to have worked with the Patients Association on developing these new resources for patients with everything they need to know about private healthcare – helping support people to make the best possible decisions around their treatment.”

Rachel Power, Chief Executive of the Patients Association, said:

“We have always believed patients should be able to exercise choice when it comes to treatment. When people are considering private healthcare, it’s important that they understand how they access it, how they choose any hospital or provider, and how private care will fit in to care they receive from the NHS.”


More information on all the patient resources can be found on our website here